Pictured from Dignity Health Yavapai Regional (l to r): Frank Almendarez, MHSA, Vice President, Operations; Richard Logan, PT Director, Physical Rehabilitation Services; Anthony Torres, MD, FACP, President and CEO; Jeremy Murdock, FACHE, Chief Operating Officer 

The Physical Rehabilitation Services Department at Dignity Health Yavapai Regional Medical Center has long been known as the premier rehabilitation services center in the Quad Cities. It’s a state-of-the-art facility, with advanced therapies and the latest healing technologies, delivered by an outstanding team of licensed physical, occupational, speech, and massage therapists.

The center recently earned national recognition as the recipient of the Press Ganey 2022 Human Experience (HX) Guardian of Excellence Award®. Press Ganey is the global leader in healthcare experience solutions and services. This award is part of the company’s annual assessment of the top hospitals and health systems in the country, ranking them according to performance in patient experience.

Press Ganey works with more than 41,000 hospitals and healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience in order to improve the overall safety, quality, and experience of care. Winning the Press Ganey HX Guardian of Excellence Award® places Yavapai Regional in the top 1% of healthcare providers in delivering superior patient experience in the last year.

“By putting their patients and workforce first each and every day, Dignity Health Yavapai Regional Medical Center is demonstrating their unwavering commitment to their employees and to the communities they serve,” said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “The caregivers at YRMC have inspired us with the compassion, empathy, and human connection they bring to the clinical healthcare setting. We are honored to partner with them as we celebrate their achievement.”

“Receiving the Press Ganey Award is a true honor, but I have to say I am not entirely surprised,” stated Richard Logan, PT, Director of Dignity Health YRMC Physical Rehabilitation Services. “Our Physical Rehabilitation Services Team is second to none. They show up every single day with a can-do attitude and a commitment to our patients and our community that is truly inspiring.”

To learn more about Dignity Health Yavapai Regional Medical Center, visit yrmc.org.

About Press Ganey 

Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. Press Ganey is a PG Forsta company.