Working with Dignity Health Yavapai Regional Medical Center’s (YRMC) volunteers is no doubt a rewarding job. However, according to Chamine David, YRMC’s Director of Volunteer Services, that fulfilling position can become very challenging at one particular time of year.

“Selecting our Volunteer of the Year recipients is really difficult,” says David. “Yavapai Regional has a total of 340 active volunteers. All of them give their time and talent to support our organization. It’s never an easy choice.”

Yavapai Regional’s 2022 Volunteer of the Year selection was no different. Presented earlier this year, the award recipients were celebrated during an event at The Center in Prescott. All three of the volunteers selected were recognized for their unique service to Yavapai Regional.

Lana Fielding, YRMC West 2022 Volunteer of the Year
Lana Fielding began volunteering at YRMC in 2015. Since then, she has served in a variety of volunteer roles, including:

  • Courtesy cart driver
  • Information desk ambassador
  • Registration desk volunteer

Fielding also chairs YRMC’s PAWS program. She brings joy to patients during visits with her therapy dogs, Tama and Maggie.

“Lana embodies the values we strive for at Dignity Health YRMC,” says David. “She’s respectful, honest, and collaborates with fellow volunteers. Lana serves YRMC with passion.”

Kim Haugen, YRMC East 2022 Volunteer of the Year
Kim Haugen currently supports the Volunteer Services office at YRMC East and assists with mail delivery. She also chairs the information desk and trains volunteers who are new to that role. During her 15 years of service, Haugen has volunteered in many areas, including:

Haugen also participated in the Pets Are Warm Support (PAWS) program with her therapy dog, Dirk.

“Everything Kim does, she does well,” David says. “She’s pleasant and cheerful to everyone she meets. Truly, Kim is an ambassador for YRMC.”

Jackie Gallant, 2022 Sally Zinn Martin Award recipient
Like this award’s namesake, Jackie Gallant is beloved for her caring spirit and big heart.

“Jackie is always ready to support her fellow volunteers,” says David. “She checks on volunteers who are home sick or hospitalized.”

During her weekly shift, Gallant delivers water and coffee to fellow volunteers. On holidays, she wears colorful and fun outfits that bring smiles to both volunteers and patients. Gallant has carved the pumpkin that Volunteer Services enters in the annual hospital-wide contest.

“If there is a special project or event, Jackie is all in,” notes David. “She’s a ‘people person.’ In fact, I’m pretty sure she knows every hospital staff member by name.”

The Sally Zinn Martin Award is presented in memory of the YRMC volunteer whose positive nature inspired many.

To learn about volunteering at YRMC visit Volunteer Services or call the department in Prescott at (928) 771-5678 or Prescott Valley at (928) 442-8683.